Warranty & Returns
All Fabric products will be covered for one year from date-of-purchase against issues arising from manufacturing defects and faults. This cover is only available to the original owner and is not transferable. Cover is only applicable to products when purchased new from an Authorised Fabric Dealer or Authorised Fabric Online Retailer.
Please be aware of circumstances that are not covered by our warranty:
The warranty period has expired.
Damage caused by general wear and tear, wear against abrasive surfaces such as rough seams, non-cycle specific clothing or under-saddle fenders.
Damage caused by UV (Sunlight or other natural phenomena), Fire, Bleach, Coloured Materials or Bicycle Cleaners.
Rips, Burns, Tears and Damages due to accident, normal wear and tear, improper care, mis-use, or the natural breakdown of colours, finishes and materials over time.
Damaged caused by improper repair, adjustments or lack of maintenance.
Proof of purchase is not presented.
Terms & Conditions
Regional warranty teams (Fabric distributors as listed on contact page) will only replace a faulty item with the same or most nearly comparable model or component then available when purchased within one year through an authorized dealer or online retailer.
Consumer warranty resolution can only be actioned through the original retailer.
To claim on the warranty, consumers must supply the following to the retailer:
Copy of their proof of purchase,
the item or pictures of the item and the defect,
their address / contact details.
Consumers are responsible for giving a secure return shipping address where applicable.
Consumers are responsible for the cost of shipping items to their original retailer.
Fabric will NOT give cash refunds to any consumers for warranty item(s).
Within the duration of this limited warranty, Fabric, or their regional distributors, will, having deemed a claim warrantable, either repair or replace any defective product with the same or most nearly comparable model or component then available.
THIS IS THE EXCLUSIVE REMEDY UNDER THIS WARRANTY.
ANY AND ALL OTHER REMEDIES AND DAMAGES THAT MAY OTHERWISE BE APPLICABLE ARE EXCLUDED, INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR PUNITIVE DAMAGES.
THIS IS THE ONLY WARRANTY MADE BY FABRIC ON ITS PRODUCTS AND COMPONENTS, AND THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION HEREIN. ANY WARRANTIES THAT MAY OTHERWISE BE IMPLIED BY LAW INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.
This Limited Warranty gives the consumer specific legal rights. The consumer may also have other legal rights which vary from state to state or country to country. Some states and countries do not allow the exclusion or limitation of incidental or consequential damages or warranties, so the above limitations or exclusions may not apply to you. If it is determined by a court of competent jurisdiction that a certain provision of this limited warranty does not apply, such determination shall not affect any other provision of this limited warranty and all other provisions shall remain in effect.